231 737 4025

Norton Shores, Muskegon County 49444
USA

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Returns

Our products undergo rigorous testing for durability and toughness to ensure that we are providing our customers with the most reliable product possible. Powder coating and finishing is tested at ACT Test Panels in Hillsdale, Michigan under various conditions and environments to ensure that they hold up to whatever your lifestyle throws at it. Harsh salt and ice in the winter, sun/UV exposure in high heat, dust and dirt from off road endeavors--our grilles can handle it.

 

We don’t expect our product to fail, so why should you? Every purchase is backed by our limited lifetime structural guarantee and warranty and our 5 year finish warranty. If your product rusts, chips, or fades due to the elements, we will provide you with a free of charge replacement. Complete a return form here to obtain a return authorization and we will send you a replacement product. Simply remove your old grille, package it in the box that your new grille arrives in, include the return authorization, and use the shipping label provided to send it back to us. It’s that easy.

Limited Lifetime Guarantee: Disclaimer

43 North Designs, LLC warrants that its products material and workmanship will be free from defects for the lifetime of the grille. Material/structural issues caused by misuse, improper installation, modifications, or other aftermarket parts are not covered by 43 North Designs, LLC.

 

The finish is covered by our 3-year finish warranty beginning on the date of purchase. Finish failure caused by cleaning agents or other chemicals is not covered.

 

43 North Designs, LLC is not liable nor will the business be held responsible for any damage to the vehicle or grille due to negligence, improper installation, collision, or road debris. In the case of any unique/unusual events such as striking objects in the roadway (debris, branches, metal objects, etc) or for damage caused by objects/items on the road or other drivers, contact your insurance provider.

Non Warranty Returns

If you desire to return your unopened, unused product that was purchased directly from our site, complete a return authorization form here within 30 days of purchase. Be sure to include your order number, part number, date of purchase, and reason for return.

 

Returns must be approved prior to sending back to 43ND and the return authorization must be included with the return shipment. Product returns that are not accompanied by a pre-approved RA will be refused. All returns will be subject to a 20% restocking fee.


Upon receipt, the returned item(s) will be inspected by 43ND and, if approved, credit will be issued within 1-2 weeks.